Security Solutions

Guarding Services

Concierge and Customer service 

• Ensuring good public relations and maintaining a high standard of quality/courteous service in all dealings with our customer staff, contractors, visitors and the public
• Ensuring all security personnel to exhibit high standards of work performance and conduct 
• Supervision of all entry and exit to the building and maintaining all related records 
• Escorting staff and visitors 
• After hours telephone reception 
• Managing lost properties 

Liasion with management

• Resolving, recording and reporting on detected security deficiencies, breaches and incidents 
• Ensuring that clients are fully and accurately informed of all matters that might impact on the safety and security of their staff and/or properties

Gate Duties 

• Screening visitors and contractors as necessary. 
• Providing directions.

Patrols 

• Mobile and foot patrols of the site deliver peace of mind after hours, but also a reassuring security presence during opening hours.

Emergency Response 

• Ensuring that in an emergency situation the upmost is done to protect the staff, visitors, building, etc by following pre-defined emergency response procedures 
• Responding with first aid  for medical emergencies
• Responding in all emergency situations including fire, emergency evacuation, medical emergency, bomb threat, VIP visits and rallies
• Liaising with police and stakeholders

Building maintenance 

• Conducting audits and daily reconciliations of keys and passes 
• Equipment installation and maintenance 
• Asset protection
• Assisting with general cleanliness and reporting graffiti

Systems management 

• Working closely with clients to identify any cost saving and service improvement opportunities 
• Operating and monitoring security, video, access control, building management, fire and related systems
• Operating PC-based equipment, including the issue of approved electronic cards for access and identification purposes